ENC is pleased to announce secure wireless network access for campus community members. The following is a general overview of ENC's wireless network, including some background information, an overview of the process to connect, and some troubleshooting tips.

How does ENC's  wireless network work?

ENC is implementing cutting edge wireless technology to make the wireless network safe and secure.  Because this technology is relatively new, Windows operating systems do not handle it well on their own.  To make the connection process easier for you, we are making available a wireless supplicant software called Odyssey.  When you first connect to our "ENC - Register for Access" network, you will be redirected to our captive portal, where you can log in and download this software.  The Odyssey client does the rest, authenticating you to our network and handling all communication between your computer and the wireless network.  That's it in a nut shell.  You can find more detailed information below.

Where is wireless available?

Wireless connectivity is currently available in all campus buildings on both the main campus and the Old Colony campus.  The wireless network is also available in a few outdoor areas, including the lawn in front of Gardner Hall, and the picnic table area outside of the Mann Student Center.

Does this mean I won't need to plug my computer into the network in my dorm room?

While you should be able to connect wirelessly in your dorm room, we strongly recommend that you still connect to the wired network if possible.  The wireless network is for convenience and portability, but it is not a replacement for the wired network.  The wired network will still be more reliable and faster.

What do I need to connect to ENC's wireless network?

1. A computer running a current Operating System (Windows XP, Mac OSX) with the latest updates.
2. A wireless network adapter capable of handling 802.1x authentication.  You will also most likely need the most up to date version of your wireless adapter's driver.

3. An ENC Network Services Account (NSA).  The wireless network is restricted to authorized ENC community members, and does require that you login using your NSA username and password.


How do I connect?

For Windows users, the first time you connect to ENC's wireless network, you will need to go through the following steps:

1. When you are in range of the wireless network, you can use Windows to display available wireless networks.  If you are within range of the wireless signal, you will see a network called “ENC – Register for Access”.  Connect to this network.

2. Next, open up your preferred web browser.  You should be automatically directed to ENC’s registration page, http://netreg.enc.edu, where you will be asked for a username and password.  Here you will use your NSA account information (same as your ENC e-mail).

3. Once you have logged in, you will have access to a link to download the ‘Odyssey’ application from Juniper Networks.  This application will then handle all necessary configuration and allow you to connect to ENC’s wireless network. 
4. Once this application is installed and running, check the “Connect to Network” box to connect to ENC’s wireless network.  You will be asked to login, and you should be all set!

The next time you want to connect to the wireless network, you should just need to start Odyssey and click connect.

Macintosh users should follow steps 1 and 2 above, and will then get detailed instructions for connecting from the netreg.enc.edu site.

Do I have to install the Odyssey client?

We have made the Odyssey client available to make it easier for you to connect to our wireless network.  However, if you have some other compatible wireless utility on your computer and don't want to use Odyssey, you may do so.  Please note, however, that ITS can only support those users using the Odyssey client.  If you opt not to use this tool, responsibility for support falls on yourself.

I can't get connected.  What else can I try?

If you have gone through the steps above and still cannot connect to the wireless network, there are a few other things you can try:

1. Reboot your computer.  If you have just installed Odyssey for the first time, or if your computer has gone into hibernation mode, you may need to reboot in order to connect.

2. Make sure you have the most recent version of your wireless network adapter driver.  Because we are using new technology, drivers that are outdated will not work.

If you are still encountering problems, please visit the ITS helpdesk Monday through Friday, 8am-5pm for help.